Most frequent questions and answers

For general queries or queries pertaining to our services and website, get in touch via our contact form Enquiry

To submit product-related inquiries, please fill our inquiry form.

Trade With UK operates as an online portal to connect international buyers with UK based suppliers. We do not have a physical store.

Yes, registration as a member is free. However, to have access to benefits you could purchase our annual Premium Membership.

Benefits of Premium membership:

A higher search result rank increases a supplier’s chances of getting found by buyers since they will get priority to stay on the top in search results.

You can contact unlimited buyers

Suppliers get access to contact details of buyers to work with them directly and provide quotations over phone or email.

A Premium badge on your profile shows your verification and will make you stand out as a Premium seller to build trust with buyers.

We try our best to filter out suspect profiles, scammers and troublemakers through our profile verification services. However, we advise all our users to carry out detailed and complete background checks on any and every user they meet on trade forums online.

Tradewithuk.com is an online portal to link buyers and suppliers, not a verification agency. Even though our verification process is stringent, it should in no way be construed as 100% bulletproof. Do bear in mind that even the most complete verification cannot detect an intention to defraud, as a seemingly authentic company with proper documentation and paperwork can still turn out to be less than perfect when it comes to delivery. Therefore, wherever possible, please have face-to-face meetings before embarking on a new business relationship with a business you have met online.

Our ‘Suppliers For You’ tab displays suppliers and redirects you to a list of their products. You can also view suppliers by browsing through our category list. Supplier details will also be available when you choose an item listed in our product categories.

The ‘Wishlist’ feature allows you to add your favourite products to a list. You can later send a supplier your enquiry for the product before proceeding to buy it.

Shipping – whether within the United Kingdom or internationally – is handled by vendors you place an order with.

Shipping will be handled by your vendor. Before you place your order, please ensure you receive details of the delivery service from the vendor. Once your order is placed, the vendor will send you online tracking details.

Canceling or changes to an existing order are subject to the vendor’s approval/company policy.

Returns are processed in accordance with the return and exchange policy of a vendor.